# Website Privacy Notice

- Link: https://eventengine.net/website-privacy-notice/
- Published: 2023-11-20T15:10:55+00:00
- Author: rondayvoo

**1.**  ** INTRODUCTION**

This privacy notice provides you with details of how we collect and process your
personal data through your use of our site [https://eventengine.net](https://eventengine.net/)
including any information you may provide through our site when you purchase a product
or service, sign up to our newsletter or take part in a prize draw or competition.

By providing us with your data, you warrant to us that you are over 13 years of 
age.

**Event Engine CMS Ltd** is the data controller and we are responsible for your 
personal data (referred to as “we”, “us” or “our” in this privacy notice).

**Contact Details**

Our full details are:

Full name of legal entity: Event Engine CMS Ltd

Email address: support@eventengine.tv

Postal address: **23, Colworth House, Colworth Park, Bedford MK44 1LZ**

If you are not happy with any aspect of how we collect and use your data, you have
the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory
authority for data protection issues ([_www.ico.org.uk_](http://www.ico.org.uk/)).
We should be grateful if you would contact us first if you do have a complaint so
that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to
date. Please let us know if at any time your personal information changes by emailing
us at support@eventengine.tv.

**2.**  **WHAT DATA DO WE COLLECT ABOUT YOU**

Personal data means any information capable of identifying an individual. It does
not include anonymised data.

We may process certain types of personal data about you as follows:

 1. **Identity Data** may include your first name, maiden name, last name, username,
    marital status, title, date of birth and gender.
 2. **Contact Data** may include your billing address, delivery address, email address
    and telephone numbers.
 3. **Financial Data** may include your bank account and payment card details.
 4. **Transaction Data** may include details about payments between us and other details
    of purchases made by you.
 5. **Technical Data** may include your login data, internet protocol addresses, browser
    type and version, browser plug-in types and versions, time zone setting and location,
    operating system and platform and other technology on the devices you use to access
    this site.
 6. **Profile Data **may include your username and password, purchases or orders, your
    interests, preferences, feedback and survey responses.
 7. **Usage Data **may include information about how you use our website, products 
    and services.
 8. **Marketing and Communications Data **may include your preferences in receiving
    marketing communications from us and our third parties and your communication preferences.

We may also process Aggregated Data from your personal data but this data does not
reveal your identity and as such in itself is not personal data. An example of this
is where we review your Usage Data to work out the percentage of website users using
a specific feature of our site. If we link the Aggregated Data with your personal
data so that you can be identified from it, then it is treated as personal data.

**Sensitive Data**

We do not collect any Sensitive Data about you. Sensitive data refers to data that
includes details about your race or ethnicity, religious or philosophical beliefs,
sex life, sexual orientation, political opinions, trade union membership, information
about your health and genetic and biometric data. We do not collect any information
about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the
contract between us and you do not provide us with that data when requested, we 
may not be able to perform the contract (for example, to deliver goods or services
to you). If you don’t provide us with the requested data, we may have to cancel 
a product or service you have ordered but if we do, we will notify you at the time.

**3.**  **HOW WE COLLECT YOUR PERSONAL DATA**

We collect data about you through a variety of different methods including:

 1. **Direct interactions:** You may provide data by filling in forms on our site (
    or otherwise) or by communicating with us by post, phone, email or otherwise, including
    when you:
 2. order our products or services;
 3. create an account on our site;
 4. subscribe to our service or publications;
 5. request resources or marketing be sent to you;
 6. enter a competition, prize draw, promotion or survey; or
 7. give us feedback.
 8. **Automated technologies or interactions: **As you use our site, we may automatically
    collect Technical Data about your equipment, browsing actions and usage patterns.
    We collect this data by using cookies, server logs and similar technologies. We
    may also receive Technical Data about you if you visit other websites that use 
    our cookies. Please see our cookie policy at [https://eventengine.net/cookie-policy/](https://eventengine.net/cookie-policy/)
    for further details.

**4.**  **HOW WE USE YOUR PERSONAL DATA**

We will only use your personal data when legally permitted. The most common uses
of your personal data are:

 1. Where we need to perform the contract between us.
 2. Where it is necessary for our legitimate interests (or those of a third party) 
    and your interests and fundamental rights do not override those interests.
 3. Where we need to comply with a legal or regulatory obligation.

We use consent where required by law for electronic marketing communications. Where
applicable law permits business-to-business direct marketing without prior consent,
we may rely on legitimate interests under the UK GDPR, subject to appropriate safeguards
and your right to object at any time.

**Purposes for processing your personal data**

Set out below is a description of the ways we intend to use your personal data and
the legal grounds on which we will process such data. We have also explained what
our legitimate interests are where relevant.

We may process your personal data for more than one lawful ground, depending on 
the specific purpose for which we are using your data. Please email us at support@
eventengine.tv if you need details about the specific legal ground we are relying
on to process your personal data where more than one ground has been set out in 
the table below.

| **Purpose/Activity** | **Type of data** | **Lawful basis for processing** | 
| To register you as a new customer | (a) Identity(b) Contact | Performance of a contract with you | 
| To process and deliver your order including:(a) Manage payments, fees and charges(b) Collect and recover money owed to us | (a) Identity(b) Contact(c) Financial(d) Transaction(e) Marketing and Communications | (a) Performance of a contract with you(b) Necessary for our legitimate interests to recover debts owed to us | 
| To manage our relationship with you which will include:(a) Notifying you about changes to our terms or privacy policy(b) Asking you to leave a review or take a survey | (a) Identity(b) Contact(c) Profile(d) Marketing and Communications | (a) Performance of a contract with you(b) Necessary to comply with a legal obligation(c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services | 
| To enable you to partake in a prize draw, competition or complete a survey | (a) Identity(b) Contact(c) Profile(d) Usage(e) Marketing and Communications | (a) Performance of a contract with you(b) Necessary for our legitimate interests to study how customers use our products/services, to develop them and grow our business | 
| To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | (a) Identity(b) Contact(c) Technical | (a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise(b) Necessary to comply with a legal obligation | 
| To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising | (a) Identity(b) Contact(c) Profile(d) Usage(e) Marketing and Communications(f) Technical | Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy | 
| To use data analytics to improve our website, products/services, marketing, customer relationships and experiences | (a) Technical(b) Usage | Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy | 
| To make suggestions and recommendations to you about goods or services that may be of interest to you | (a) Identity(b) Contact(c) Technical(d) Usage(e) Profile | Necessary for our legitimate interests to develop our products/services and grow our business |

**Marketing communications **

You will receive marketing communications from us if you have:

 1. requested information from us or purchased goods or services from us; or
 2. if you provided us with your details and ticked the box at the point of entry of
    your details for us to send you marketing communications; and
 3. in each case, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with 
any third party for marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time
by following the opt-out links on any marketing message sent to you or OR by emailing
us at support@eventengine.tv at any time.

Where you opt out of receiving our marketing communications, this will not apply
to personal data provided to us as a result of a product/service purchase, warranty
registration, product/service experience or other transactions.

**Change of purpose**

We will only use your personal data for the purposes for which we collected it, 
unless we reasonably consider that we need to use it for another reason and that
reason is compatible with the original purpose. If you wish to find out more about
how the processing for the new purpose is compatible with the original purpose, 
please email us at support@eventengine.tv.

If we need to use your personal data for a purpose unrelated to the purpose for 
which we collected the data, we will notify you and we will explain the legal ground
of processing.

We may process your personal data without your knowledge or consent where this is
required or permitted by law.

**Business contacts, Event Tech Meetups and Rondayvoo**

Event Engine CMS Ltd may contact relevant professionals working in the events, exhibitions
and event technology industries to introduce our business, invite them to industry
networking activities such as Event Tech Meetups, and share information about relevant
Event Engine products and services, including Rondayvoo.

We may obtain professional contact information from publicly available business 
websites, professional directories, event-related publications and other publicly
accessible business sources.

The information we collect may include your name, job title, employer, professional
email address, the source of your contact details and relevant business correspondence.

We use this information to identify professionals whose responsibilities are relevant
to our activities, send individually reviewed business communications, respond to
enquiries, manage professional relationships and maintain records of communication
preferences.

Where appropriate, we rely on our legitimate interests under Article 6(1)(f) of 
the UK GDPR. Our interests include developing relevant business relationships, facilitating
professional networking within the events industry and informing appropriate business
contacts about our activities.

We consider the relevance of our communications, the professional context in which
contact details were published, and the potential impact on recipients. We do not
treat publicly available contact information as consent to receive marketing.

We only send direct marketing communications where permitted by applicable law. 
In particular, different rules may apply to sole traders, certain partnerships and
recipients outside the United Kingdom.

**You can object to receiving direct marketing communications from us at any time.**
Simply reply to our email, use the unsubscribe link where provided, or contact [support@eventengine.tv](https://eventengine.net/website-privacy-notice/support@eventengine.tv).

If you object, we will stop using your personal information for direct marketing
and retain only the information reasonably necessary to respect your preference.

We use business contact information only for as long as reasonably necessary for
the purposes described above. We periodically review prospect records and remove
information that is no longer required, while retaining appropriate records of objections
and opt-outs.

We may use service providers, including HubSpot for customer relationship management
and Google Workspace for business email, to process this information on our behalf.

If we obtain your personal information from a public source rather than directly
from you, you may contact us to ask where we obtained it.

For privacy questions or to exercise your data protection rights, contact:

**Event Engine CMS Ltd**
23 Colworth House, Colworth ParkBedford MK44 1LZEmail: 
[support@eventengine.tv](https://eventengine.net/website-privacy-notice/support@eventengine.tv)

**5.**  **DISCLOSURES OF YOUR PERSONAL DATA**

We may have to share your personal data with the parties set out below for the purposes
set out in the table in paragraph 4 above:

 1. Service providers who provide IT and system administration services.
 2. Professional advisers including lawyers, bankers, auditors and insurers who provide
    consultancy, banking, legal, insurance and accounting services.
 3. HM Revenue & Customs, regulators and other authorities based in the United Kingdom
    and other relevant jurisdictions who require reporting of processing activities
    in certain circumstances.
 4. Third parties to whom we sell, transfer, or merge parts of our business or our 
    assets.

We require all third parties to whom we transfer your data to respect the security
of your personal data and to treat it in accordance with the law. We only allow 
such third parties to process your personal data for specified purposes and in accordance
with our instructions.

**6.**  **INTERNATIONAL TRANSFERS**

Some of the service providers we use may process personal data outside the United
Kingdom.

Where personal data is transferred internationally, we take steps to ensure that
the transfer complies with applicable UK data protection law.

Depending on the destination and provider, appropriate safeguards may include UK
adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum
to the EU Standard Contractual Clauses, or another legally recognised transfer mechanism.

For transfers to the United States, the UK Extension to the EU–US Data Privacy Framework
may apply where the receiving organisation holds the necessary certification.

We assess the transfer arrangements applicable to our service providers and maintain
appropriate safeguards where required.

You can request further information about international transfers and the safeguards
applicable to your personal information by emailing [support@eventengine.tv](https://eventengine.net/website-privacy-notice/support@eventengine.tv).

**7.**  **DATA SECURITY**

We have put in place appropriate security measures to prevent your personal data
from being accidentally lost, used or accessed in an unauthorised way, altered or
disclosed. In addition, we limit access to your personal data to those employees,
agents, contractors and other third parties who have a business need to know such
data. They will only process your personal data on our instructions and they are
subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach 
and will notify you and any applicable regulator of a breach where we are legally
required to do so.

**8.**  **DATA RETENTION**

We will only retain your personal data for as long as necessary to fulfil the purposes
we collected it for, including for the purposes of satisfying any legal, accounting,
or reporting requirements.

To determine the appropriate retention period for personal data, we consider the
amount, nature, and sensitivity of the personal data, the potential risk of harm
from unauthorised use or disclosure of your personal data, the purposes for which
we process your personal data and whether we can achieve those purposes through 
other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact,
Identity, Financial and Transaction Data) for six years after they cease being customers
for tax purposes.

In some circumstances you can ask us to delete your data: see below for further 
information.

In some circumstances we may anonymise your personal data (so that it can no longer
be associated with you) for research or statistical purposes in which case we may
use this information indefinitely without further notice to you.

**9.**  **YOUR LEGAL RIGHTS**

Under certain circumstances, you have rights under data protection laws in relation
to your personal data. These include the right to:

 1. Request access to your personal data.
 2. Request correction of your personal data.
 3. Request erasure of your personal data.
 4. Object to processing of your personal data.
 5. Request restriction of processing your personal data.
 6. Request transfer of your personal data.
 7. Right to withdraw consent.

You can see more about these rights at:

 https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-
gdpr/individual-rights

If you wish to exercise any of the rights set out above, please email us at support@
eventengine.tv.

You will not have to pay a fee to access your personal data (or to exercise any 
of the other rights). However, we may charge a reasonable fee if your request is
clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply
with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity
and ensure your right to access your personal data (or to exercise any of your other
rights). This is a security measure to ensure that personal data is not disclosed
to any person who has no right to receive it. We may also contact you to ask you
for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may
take us longer than a month if your request is particularly complex or you have 
made a number of requests. In this case, we will notify you and keep you updated.

**10.** **THIRD-PARTY LINKS**

This website may include links to third-party websites, plug-ins and applications.
Clicking on those links or enabling those connections may allow third parties to
collect or share data about you. We do not control these third-party websites and
are not responsible for their privacy statements. When you leave our website, we
encourage you to read the privacy notice of every website you visit.

**11. COOKIES**

You can set your browser to refuse all or some browser cookies, or to alert you 
when websites set or access cookies. If you disable or refuse cookies, please note
that some parts of this website may become inaccessible or not function properly.
For more information about the cookies we use, please see [https://eventengine.net/cookie-policy/](https://eventengine.net/cookie-policy/).